Responsible party
The responsible party for this website is Van Ruby (Pty) Ltd (registration 2020/928961/07), Durban, South Africa.
Information Officer
Van Ruby’s Information Officer is our director, contactable at info@jlivesolutions.co.za.
This website
This notice describes how we handle personal information on vanrubylabs.co.za, including the www hostname which redirects here.
This site sets no cookies. It has no tracking and no analytics.
Server logs
The web server keeps standard access logs (IP address, time, page requested, and browser user agent) for security and troubleshooting, for a limited period. They are not used for tracking and are not shared.
Personal information we receive
Apart from those logs, the only personal information we receive through this website is information people include in emails they send us. We use that information only to reply.
We do not use a contact form, and this website does not collect personal information in the browser.
Our products
QuoteKit and ShopOS have their own privacy policies, published on each product website:
Privacy requests
To ask about personal information, or to make a request under the Protection of Personal Information Act, 2013 (POPIA), email info@jlivesolutions.co.za.
Complaints
You have the right to lodge a complaint with the Information Regulator (South Africa) if you believe that the processing of your personal information does not comply with POPIA.
Information Regulator complaints: POPIAComplaints@inforegulator.org.za. Further details are published at inforegulator.org.za/complaints.